Refund Policy A purchased product is normally not refundable, but if some issues like manufacturing defects or damages, or a wrong product arise then just drop an email to us at 8pourekolkata@8poure.in or feel free to call us at 9830424928 with your order no. and product details. Please note that refunds will be issued only if we are responsible for the reason you mentioned. If in case of any damage to the product from the customer’s end occurs, then those issues will not at all be entertained by us and we will not be responsible for giving back to you any refund amount. After receiving back the product at our warehouse we assure you that we will initiate the refund of your money within 7 business days. The refund amount will be credited back as per the banking guidelines of your bank.